![]() I coded feedback sheets to identify which sheets came from which sessions. Then I developed a table for responses, themes, specific issues and comments. ACTIONįirstly, I ensured I understood exactly what the aims of the consultation were and the information my manager was seeking. I was responsible for collating, sorting and summarising the feedback from several sessions of community consultation. Our unit was conducting community consultation to determine people’s views about a proposed change to legislation. Do not underestimate the importance of ‘white space’ in your layout for readability – keep paragraphs short, put some space between each paragraph, and have good margins at the top and bottom and on both sides. Keep it succinct, to-the-point and interesting for the reader. say ‘I organised a meeting’, not ‘a meeting was organised by me’). Use plain English and short sentences, avoid jargon, and use active rather than passive verbs (e.g. Remember, everything in your job application displays your written communication skills. If you can show how your actions contributed to the organisation’s goals and objectives, even better – that helps you illustrate you have the ‘big picture’ in your line of sight. You may also have learned a new skill or knowledge and be able to contribute even further to your work area. You may have achieved a change, an improvement, an efficiency, a solution. Think about how you measured success and describe them in tangible benefits. In any role, we are expected to be outcome-focused and the outcome is the good result achieved by you which contributed to your team, unit, branch and organisation. More detail should be provided about your actions, skills and decision making. Try to keep it sequential and if challenges arose, briefly describe them and what action you took to deal with them. If it was a team effort, say so, but you still need to say exactly what you did within the team. Also address the skills you used and the reasons why you did what you did. This information simply sets the scene or context and is not as important as what you did to address the problem and how you achieved a good outcome.īe very clear about what your role was and what specific actions you personally took. Keep your discussion of the situation and task as brief, succinct and to-the-point as you can. You want to paint yourself in the best light. Select a task or challenge that you did well and achieved a positive or good result. Make sure the situation was challenging, something outside the day-to-day routine. There is no point demonstrating you can do basis level work if you are applying for a job of significant responsibility. Select an example that is at, or above, the level of complexity or challenge for the job you are going for. You may be asked to talk about it in detail an interview or your referee may be asked to verify your example. It can be used very effectively, or it can demonstrate, for example, that you really do not have those excellent, for example, writing skills you claim.įirstly, although we should not have to say this, make sure it is a real example and it is your own. Like any tool, however, STAR is only as good as you make it. It looks easy, but there are some tricks to making your example display your abilities in the best possible light. So, how do you use it? See the example on the right for an idea of how to use STAR to present a specific example of your experience in your job application or at interview. It allows you to describe a situation or problem you have encountered highlight the task you had to accomplish tell what actions you took to achieve the task and show the result – what you achieved and what you learned. STAR provides a structure that can assist you to present examples as part of your written application or in an interview. While it has been around for a long time, it still survives as an excellent guide for job applicants. ![]() ![]() STAR is a great tool that can help you win the job. ![]()
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